What is an e-PRO?? and why should you use one?


    A short guide for the Internet consumer

When you're on the Internet, you don't have time to waste on endless
searches for useful real estate information. You want to get things done
quickly and without hassle. So chances are you'd like a real estate
agent who

    * Answers e-mail promptly and professionally.
    * Respects your on-line privacy.
    * Offers home listings and other Internet tools to help you find or
      market a home.

Enter the e-PRO.

An e-PRO is a REALTOR® who has successfully completed the e-PRO training
program for real estate professionals. Endorsed by the National
Association of REALTORS®, the e-PRO course teaches professionals the
nuts and bolts of working with real estate on-line: Web sites, e-mail,
on-line tools, and most of all, what today's consumer really wants.

What does all this mean to you? There are several benefits of working
with a certified Internet professional.


    More privacy

Are you reluctant to give out contact information through the Web for
fear of being pestered or spammed? e-PROs understand. They've learned
the Web isn't just a place to do business; you need information from
someone you can trust.

That's why e-PROs respect your privacy. They respond quickly to your
questions, but don't send you unwanted communication. And they protect
your personal information.


    Less hassle

Tired of struggling to find information? e-PROs are more likely to have
access to the latest Internet utilities, making your life easier. These
tools may include:

    * *On-line home tours*
    * Instant access to comprehensive *neighborhood data*
    * Extensive *property listings*
    * Immediate e-mail notification of just-listed *homes meeting your
      criteria*
    * Referral networks and on-line forums, *where e-PROs can quickly
      find information??even potential buyers??from other e-PROs*
    * Newsletters on current real estate conditions in your area
    * *Electronic faxes* sent to you by e-mail
    * Advanced software, PDAs, and laptops to find you answers on the spot

The result: you get more information, more easily. With electronic
files, you have less paperwork to deal with. And since your agent uses
e-mail, you can even eliminate phone tag. The e-PRO streamlines your
entire transaction, from showing to closing.


    Less expense

An e-PRO's access to advanced technology can save you considerable
expense. You have more tools to find or market your home, so you're
likely to get a better price. With on-line home tours, you reduce
in-person showings??and the costs involved. And by using e-mail, you
save money on long-distance calls and fax charges.

Relocating? An e-PRO is ideal for you. With the tools to do your
research electronically, you can make a decision on a home the first day
you're in town??or without traveling at all. You and your family save on
travel costs. And after you've decided to buy, monitoring the sale by
e-mail saves you even more.

Should you use an e-PRO? Yes??especially if you're an Internet user. In
this fast-paced age, technology has become a necessity. An e-PRO is
someone who has recognized and responded to the needs of the new
consumer. If you choose an e-PRO, it's a safe bet you'll get the kind of
service you want??and need.

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